Upgrade to Version 4.3.0

July 30, 2008

Dear Valued Customer,

Service Software would like to announce the release of Punchlist Manager.NET™ Version 4.3.0. This release contains several changes and improvements to our award-winning warranty management system. 

NOTE:  If you elected to host the software on your servers, please contact one of our trainers listed below to schedule an appointment to be upgraded to the latest version:

Debra LaBrosse at deb@servicesoftwareinc.com or call (608) 244-1048
Dawn Bryant at dawn@servicesoftwareinc.com or call (219) 364-0392


    New Features and Enhancements:
    • Projects screen – added Primary and Secondary Contacts including their titles, Tasks 
      and Correspondence.  Contacts/Titles follow through to the Job Detail screen
    • Project screen indicators – Two (2) asterisks will show if there has been information
      added to contacts, setup, vendors, tasks, and correspondence, plus Primary Contact
      information displays on the top of the Project Detail screen
    • Job screen Red Flag – added Zoom button
    • Job screen indicators – Two (2) asterisks will show if there has been information
      added to Contacts, Lists, Schedule, Task, Plan, Vendor, Correspondence, Document
      and Quality Process
    • Job screen Custom Fields – Once the terminology for a custom field is entered this
      field will be permanently displayed on the screen and will print with the Job
      information on work orders
    • Custom Fields settings – Added the ability to select how many custom fields you
      would like to view. 
    • Job Contacts – Individual Contacts, Email/Mail merge button improved
    • Job Correspondence – Filter added to enable selection of Email, Phone, Fax, Letter,
       etc.
    • Reports - Added Hot Sheet 3 Report which allows Users to change report title
      terminology at Site level.
    • Reports - Added Signature capture.  Viewable on the List Detail screen and prints on
      the following:  Work Order and List Summary Report.
    • Reports – Added Vendor Correspondence Report (detail and Summary)
    • Vendor Aging Report – Added ability to select by List type and Project
    • Quality Process Inspection Report – Added  Quality Process Detail Report which gives
      you the ability to show the detail of the actual walk
    • Quality Process Summary Report – Added which summarizes the details
    • Work Orders Overdue Report – Added, similar to a Hot Sheet report but can be
       sorted by Days Overdue, Vendor, Address, Contact, or Lot #.
    • Main Vendor screen – Added column to display Vendor insurance status
    • Vendor Insurance screen – significant additions/improvements, including ability to
      specify limit amounts
    • Vendor screen – Added Tasks and Correspondence along with filter ability
    • Vendor screen indicators – Two (2) asterisks will show if there has been information
      added to employees, insurance, billing, tasks, and correspondence plus
      pertinent/primary information displays at the top of the Vendor Detail screen

    Bug Fixes:
    • When saving Vendor Insurance information produced an error
    • Job Detail report does not show custom fields if a large criteria is selected.  They 
      only show up if you use specific addresses, ID's, etc. as long as it was not large
      criteria
    • Send by Vendor or Print by Vendor work order does not print or send, when more than
      5 works orders are selected.
    • Add the sign off date to all list summary, item detail, and quality process report (this
      is the date associated with the signature capture).
    • Utilities Mail Merge - Vendors, you cannot perform a mail merge.
    • The drop down on report criteria for several reports shows deleted and inactive
      determinations.
    • Item detail - Email - At the email page, it is picking the wrong Email address for
      customer
    • On data Export and Mail Merge you cannot select an individual lot/block on Data
      Export - Work Orders.
    • On the Job Portal when printing open or closed requests, the report displays the text
      for customer request twice.
    • The CC function on Send on Sync, Send WO from .NET and SEND from List
      management does not work properly.
    • Close on the list detail, when the customer hits close w/o a close date it displays an
      error message.
    • Vendor Aging Report not calculating correct Item Age
    • Jobs screen – Save & Add Copy button not working properly
    • Adjust time stamp on vendor portal to equal the time zone settings at site level.
    • Mobile Send on Sync, sort Work Orders by item number

PLEASE NOTE: There were bugs reported that can be fixed by clearing your temporary internet files folder, and making sure that the client side changes have been applied to each workstation that will be using Punchlist Manager.NET™.

You will also want to add your Punchlist Manager.NET™ site to the "Trusted Sites" Zone in internet explorer to keep some features from being blocked by a Microsoft update.

The upgrades will be completed the night of July 31, 2008.

These are only the beginning of the enhancements and changes that will be coming in the months ahead. We use your feedback to improve upon the application you have come to know and trust for your warranty needs.

Thank you for being valued customers.
support@servicesoftwareinc.com
www.servicesoftwareinc.com
Phone line:  303-694-2135
Fax line:  303-694-0527
2100 W Littleton Blvd,
Suite 100
Littleton, CO 80120